Shipping & Returns Policy

I just placed an order, when will it ship?

FURNITURE

This includes Chairs, Tables, Consoles, Bedside Tables & Benches.
Delivery Time: Orders are delivered within 1–4 business days for Sydney metro postcodes.

Delivery Area:
2000, 2007, 2008, 2010, 2011, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2024, 2026, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2042, 2043, 2044, 2049, 2050, 2060, 2061, 2062, 2065, 2066, 2067, 2070, 2071, 2072, 2073, 2088, 2089, 2090, 2093, 2094, 2095, 2099, 2100, 2112, 2113, 2121, 2131, 2134, 2135, 2141, 2142, 2145, 2150, 2151, 2194, 2195, 2196, 2200, 2204, 2209, 2212, 2216, 2217, 2220, 2228, 2229, 2230, 2232

Shipping Cost: $79.95

Outside Sydney Metro?
If your postcode is not listed, please email contact@orsonandblake.com.com for a quote.

HOME DECOR (coming soon..)
Processing Time: Orders are processed 2–5 days after receipt. A tracking confirmation will be sent once your order ships.
Delivery Time: Orders may take up to 7 days for delivery after dispatch. Orson & Blake is not responsible for loss or damage to missing packages.

Shipping Costs (Australia-wide):
NSW / VIC: $12.95
QLD / ACT / SA / WA: $14.95
NT / TAS: $19.95

I am not in love with my order, can it be returned?
For change of mind returns, we offer a refund of the purchase price of the item. Items must be in original packaging, unopened and in original, saleable condition.  Return postage is the responsibility of the buyer. Please contact contact@orsonandblake.com.com within seven (7) days of receipt of goods for further details before returning your item.

I have entered an incorrect address what do I do now?
If you've entered an incorrect address when placing your order, please email us immediately at contact@orsonandblake.com.com and can make the necessary changes to ensure your order is delivered to the correct address. Please note that we cannot provide a refund after the 24-hour window has passed from the time of the incorrect submission.

I have a question that wasn't answered, can you please help?
Please send us an email to contact@orsonandblake.com.com and we will be happy to assist you in any way we can.